You have 14 days from your purchase date to notify us with a request for refund. The product must still be in a sealed condition or no damage done to the actual product.
Shipping destinations:
- Nationally
- International (Namibia, Botswana, Eswatini/Swaziland, Lesotho, Mozambique)
- For other areas please email support@emdonline.co.za
Shipping times:
- Local orders are delivered within 2-4 days
- Shipping time may vary depending on geographical location
- Please note that public holidays can influence the delivery time
- International deliveries will be delivered within 8-14 days
- Time may be influenced by customs, truck routes or foreign country implications
- Please note that back logs at the border/public holidays may influence the delivery time
Shipping cost:
- Orders up until R2000 is free
- Order below are R120
- International shipments cost's are included in the price
- Only local VAT and duties are payable by the receiving customer
Absolutely! Feel free to send us an email to support@emdonline.co.za or send a WhatsApp on 081 477 5981.
f you are unable to find what you are looking for it might be for the following reasons :
* Item is not kept in stock
* Item is still in the list of products that are being loaded
* Item has not been in stock for over a few months or are very uncommon
THIS DOES NOT MEAN THAT YOUR PART CANNOT BE SOURCED.
Please contact support@emdonline.co.za or phone Dieter on 081 477 5981 to order your item
If you have a suggestion on any changes, other products that you would like to see and you want to send it through to us.
Please send your supportive suggestion through to support@emdonline.co.za or dieter@emdonline.co.za.
Thank you for your support !
So you are wondering what to expect from the Loyalty program.
Well here are the benefits of the Loyalty program :
- Get 2% of your money back when you make a purchase
- Earn points through connecting on socials, sharing social content or even reviewing our products
- Want some discount then make sure to refer a friend and let them complete a purchase for them to receive a 10% discount on their first order and a 5% discount on your next order for your successful referral
What can I use my points on ?
- Buy merchandise
- Get free shipping
- Get discount on your order
What else is there for me in store with the loyalty program ?
- Get early access info on specials to come
- Join a private loyalty WhatsApp group to get updates on future surprises